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Location: Perth WA / Hybrid / Remote Engineering - Network (Information & Communication Technology) Full time THE COMPANY: Cosmic Connect is currently working with leading Local and international ICT consulting businesses specializing in solving technology and network engineering problems. This private sector company is continuing to expand rapidly and win multi-million dollar programs with big clients. They pride themselves on delivering modern and innovative solutions to clients, encouraging all their employees to be ambitious and curious, with a drive to achieve impactful change. ABOUT THIS ROLE Experience working within an ITSM environment and alignment with ITIL processesSuperior communications skills, both written and verbalSound understanding of ITIL Framework, with ITIL Foundation certification as an advantageDemonstrable time management & effort capture skillsIntegration, maintaining, and enhancing infrastructure consisting of HPE servers, Cisco, HPE,…

Hybrid Working Arrangements Additional employee Benefits Be part of a proud organization and wonderful team We are seeking an experienced IT Business Analyst to join our Project Services team at Cosmic Connect Pty Ltd. As IT Business Analyst (IT BA) you will act as a liaison between the business community and the IT team to translate business needs into IT requirements.  This will include: Communicating with business stakeholders to identify and define system requirements Documenting requirements specifications Collaborating with other IT professionals to determine if solutions currently exist (internally or externally) or whether new solutions are required/feasible. Supporting multiple business functions and one or more highly complex business processes requiring design or integration of technical solutions, which may cross multiple functions of the business. Investigation and development of the business…